Cancellation & refund policy

Free trial

Every new account can try Pro for 7 days at no cost, with no card required. Nothing is charged when the trial ends; you simply return to the free plan unless you subscribe.

Cancelling

Cancel any time from Account → Billing → Cancel subscription, or by emailing support@datacrawlpro.com. Your subscription stops renewing immediately and you keep Pro until the end of the month you paid for.

Refunds

• First payment: if you are not happy, email us within 7 days of your first $20 charge for a full refund — no questions asked.
• Renewals: monthly renewals are not refunded once the new month has started, but you can cancel so you are not charged again.
• Mistakes: duplicate charges, charges after a confirmed cancellation, or charges during an outage of more than 3 days are always refunded in full.

How refunds are paid

Refunds go back to the original payment method through Razorpay. We start the refund within 2 business days of approving it; banks usually take 5–7 business days to show it.

Delivery

Pro features are unlocked in your account immediately after payment. There is no physical delivery or shipping.